Cancellation & Refund Policy
Last updated: April 29, 2026
1. Overview
This policy explains how cancellations and refunds are handled for Your Seller Team services, audits, subscriptions, retainers, tool access, and related digital deliverables.
2. Service Cancellations
You may request cancellation by emailing yoursellerteam@gmail.com. Cancellation timing, notice periods, and final billing may depend on the plan, invoice, checkout page, or written agreement that applies to your service.
3. Monthly Retainers and Subscriptions
Unless otherwise agreed in writing, monthly retainers and subscriptions are billed in advance and remain active through the paid billing period. Cancellation stops future renewal or future service work after the active period ends.
4. Refund Eligibility
Because our services involve strategy, analysis, account review, digital access, and time-based execution, payments are generally non-refundable once work has started, access has been activated, or deliverables have been prepared. Refunds may be considered only when required by law or when we are unable to provide the purchased service.
5. Digital Tools and Access
Fees for digital tool access, dashboards, templates, reports, or downloadable outputs are generally non-refundable after access is granted or the digital product has been used, downloaded, or delivered.
6. Audit Requests
Free audits do not require payment. Paid audits, if offered, may be non-refundable once analysis has begun or a report has been prepared.
7. Processing Approved Refunds
If a refund is approved, it will be processed to the original payment method where possible. Processing times may vary depending on the payment provider, bank, card network, or checkout platform.
8. How to Request Cancellation or Refund Review
Email yoursellerteam@gmail.com with your name, email, service purchased, payment date, and reason for the request. We will review the request and respond with the next steps.